Heal & Grow Studio (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
Who we are
Heal & Grow Studio is a web design and SEO agency based in Plymouth, UK, working with therapy and wellness practices in the UK and United States. You can contact us at hello@healandgrowstudio.com.
What data we collect
When you use our contact form, we collect your name, email address, website URL, and any information you choose to provide in the message field. We do not collect any sensitive personal data.
We may also collect anonymous usage data through analytics tools (such as Google Analytics) to understand how visitors use our website. This data does not identify you personally.
How we use your data
We use the information you submit through our contact form solely to respond to your enquiry and, if you become a client, to deliver the services you have requested. We do not sell, rent, or share your data with third parties for marketing purposes.
Data retention
We retain enquiry data for up to 24 months. If you become a client, we retain relevant communications and project files for the duration of our working relationship and for up to three years thereafter for legal and accounting purposes.
Cookies
Our website uses essential cookies required for it to function, and analytics cookies (where you have consented) to help us understand site usage. You can control cookie preferences through your browser settings.
Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at hello@healandgrowstudio.com. You also have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.